X-Cart Support: 1 Month Support

X-Cart Support: 1 Month Support




Unlimited support for a low monthly fee*

Looking for an even greater, more cost-effective support service? Check out our Annual Support Subscription >>

An example of the types of queries/issues we can assist with are as follows:

X-Cart Software-specific

  • something gone wrong with your cart whilst you were updating products, adding information etc
  • you made a small modification to your X-Cart code and now there are errors everywhere
  • you just are not sure on how to accomplish a specific task in the X-Cart admin area
  • we have marketing scheduled in for a specific date and must have specific changes done to the website by this time

Technical Issues

  • you are unable to access your website, and yet email is still working
  • I think I have deleted something I shouldn't when I FTP'd into my site
  • I've broken my cart!
  • our credit card payment gateway seems to have stopped working
  • I have just purchased a security certificate, and need it installed urgently
  • I think my email is blacklisted as I am getting bounce-backs!

Graphics-related Issues

  • I'm stuck editing an image - can you please do it for me?
  • I need to change an image associated with the cart template itself, but where do I find it
  • how do I insert an image into Mailchimp?


Once you have paid for the subscription support service, please post up all requests for assistance via our helpdesk. Just provide a brief summary of the issue with logins and we will get back to you ASAP.

* Your one month starts on the day your order is placed and ends on the same date one month later. Not auto-renewed.

Type the characters you see in the picture:

Banner System
Infinite Scroll
.co.nz domain
.co.uk domain name
Banner SystemInfinite Scroll.co.nz domain.co.uk domain name
X-Cart Site Maintenance Service
High Fashion Template
FREE X-Cart Patch Check
X-Cart Add-on module installation
X-Cart Site Maintenance Service High Fashion TemplateFREE X-Cart Patch CheckX-Cart Add-on module installation

WARNING: Fake Just X-Cart Email

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